Privacy policy

Data controller

[Company name, registered address, contact].

Legal framework

Processing is carried out in accordance with Law No. 09-08 on the protection of individuals with regard to the processing of personal data. [CNDP declaration or authorisation number to be added.]

Data collected and purposes

• Customer account : last name, first name, phone, email, preferred store — to manage your account and customer area.
• Pre-registration and membership : pre-registration and member numbers, status, dates, in-store operations — to manage the programme.
• Requests sent to a store : contact details, selected products, preferred time — handling of the request by the chosen store.
• Contact form : contact details and message — to answer your enquiry.
• Marketing communications : only with separate, optional and revocable consent.
• Audience measurement : only with your consent (aggregated statistics).

No copy of any identity document is collected online.

Recipients

Authorised Les Belles Caves staff, each employee accessing only the data needed for their role and their own store. [Processors: hosting provider, email sending service.]

Retention periods

[To be defined with the lawyer: inactive account, expired membership, requests, security logs.]

Your rights

You have the right to access, correct and object. From your customer area you can download your data, change your consents and request deletion of your account. Contact: [email address].

Draft to be approved by a lawyer specialising in Moroccan law before publication.